A free program for Android, by Spectos GmbH.
Spectos is the leading provider of quality of service and customer satisfaction research in the UK.
Spectos helps you find out what your customers want and how you can provide the best service through this app.
The company has carried out extensive research to find out what you, the customer, think and feels about the service you receive. So, this app also functions as a ticketing system for our agents to carry out their job well.
With this in mind, Spectos has created a unique network of quality of service and customer satisfaction research.
This network is made up of thousands of quality of service and customer satisfaction surveys.
Each survey is made by a member of the Spectos team who will be in contact with you to gather the information you need.
Once the information has been collected, the data is then analyzed and the results are presented to you in a simple and easy-to-understand format.
The results of the research are also used to help you improve the quality of service you provide to your customers.
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